Katmai Government Services

Sending a Fax from the Office@Hand Mobile Application

 

Sending a Fax can be done using the Office@Hand mobile app on your Android or iOS device. You can set a cover page, or attach files from your documents, photos, Dropbox or Box accounts.

This article shows you how you can send and forward fax messages using the Office@Hand mobile app. Click the links below to learn more.

 

Download the Office@Hand app from the App Store.

Sending Fax Messages using the Office@Hand mobile app 

 

Step 1: 

Launch the Office@Hand mobile app on your device.

Step 2: 

Tap the Messages icon.

Step 3: 

For iOS: Tap the Edit icon and then tap New Fax.	For Android: Tap the + icon and then tap New Fax.

Step 4: 

Enter the recipient’s number on the To: field.

NOTE: You can also tap on the  icon to choose a contact from your phone.

Step 5:

Tap  to select your Cover Page.

You can also add a note on your cover page, but this is optional.

NOTE: You need to configure your preferred language setting first. To learn how to change your preferred language on the Office@Hand mobile app, check: Changing the Language Settings from English to a Local Language

Step 6:

Tap  to attach a document you want to include to your fax. Go to Step 8 if you want to skip file attachment.

Step 7:

Select the source of your document.

NOTE: The file size limit of your attachment is 20 MB. Make sure you authorize the Office@Hand mobile app to access Dropbox, and/or Box if you want to attach a file from either or both cloud-based storage.

Step 8:

Tap Send.

Step 9:

Check the status of your outgoing fax.

For iOS tap: Tap More  > Documents.

For Android: Tap  > Documents.

Step 10:

On the Documents screen, tap Outbox.

Forwarding Fax Messages using the Office@Hand mobile app

Step 1:

Launch the Office@Hand mobile app on your device.

Step 2:

Tap Messages.

Step 3:

Tap All Messages, then tap Fax.

Step 4:

For iOS: Tap the fax message you want to forward, swipe to the left and then tap Forward.
For Android: Tap and hold down on the fax message you want to forward, and then tap Forward as Fax.

Step 5: