Katmai Government Services

Ring Central 2

• Ring Central - Fax by Email
• Ring Central - Fax by Mobile Application

Mobile Phone 7

• iPhone - Connecting an Email
• iPhone - Turn off Wi-Fi Assist
• iPhone - Backup / Restore Data
• Restart iPhone
• How to - iPhone/iPad Personal Hotspot

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Misc Programs / Plugins 12

• Druva Additional Backup Guide
• Disable Protected View
• Installing Printer Driver (MNP)
• Teem Outlook Plugin
• VAST One Touch Link

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Teams 7

• What is Microsoft Teams?
• How to chat and share files
• Start chats and make calls
• Show your screen during a meeting
• Manage meetings

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Egnyte 2

• Egnyte Web Guide
• Egnyte Desktop Sync

FAQ 18

• How to Submit a Ticket
• Secure Print
• How to Dock/Undock a Laptop
• Should I turn my computer off at night or when I leave for the day?
• If I receive a suspicious email to my inbox should I open it?

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Microsoft Office 365 13

• Office Portal Login
• Create an Application Password - 2 Factor Authentication
• Password Protect any Office File
• OneDrive Guide
• Sync 0365 Calendar with Google Calendar (IBR)

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IT Security 5

• Phishing
• Reasons for cyber theft
• Spot a fake email
• Passwords
• Data Breaches

Costpoint 2

• Costpoint Not Rendering Properly
• Costpoint 8.2 Web App (Recommended)

Duo 4

• Katmai URLs
• Duo Enrollment
• Your Account Has been locked out due to excessive Authentication Failures
• Duo Reset

OneDrive / Sharepoint Files 9

• Collaborating with Teams, SharePoint, and OneDrive
• How to unsync SharePoint folder from desktop
• Files uploaded not appearing / Sync Issues
• SharePoint Online Training - Share and Sync
• SharePoint Online Training - See who a file is shared with in OneDrive or SharePoint

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PhishER 0