Katmai Government Services

How to Submit a Ticket After connecting to our Katmai Fresh Service portal at https://support.katmaicorp.com Locate the Sign in butt...

How to Secure Print     Click print in any application you are wishing to print from. You will either see this screen below and hit “Preferenc...

How to Dock a Laptop Your first step will be to make sure the laptop is closed and in sleep mode. When using the laptop at any point you can simp...

No, you should leave the computer on at night when you leave as it will enter a low power mode and allow updates to still process while you are not using...

No, contact IT immediately so we can inspect and figure out a course of action. It is very important that you never open these and leave attachments in them...

Contact IT immediately and do not click anything on the pop up. In a lot of these cases there will even be a Scan Now button which you should never press. T...

First check the computer's power cord to make sure it is completely plugged into the wall socket. If you are using a plug strip, make sure it is complet...

There are many reasons why a computer may just stop working or "freeze". Rarely this should happen and cause issues. When your computer no longer ...

Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor display try pressing the power button until it comes on. If yo...

A file can never be deleted if still open by a current program or in use. To best way to fix this is to close all relevant programs currently running and tr...